PBF’s values define who we are and what you can expect from us.

Act with integrity

  • We deliver what we promise
  • We’re prepared to deliver bad news early if needed

Respect people and their time

  • We talk to people with respect, including clients, team members, and other tradespeople
  • We meet deadlines and are on time for appointments

Build a good reputation

  • We deliver excellent workmanship, every time
  • We protect people’s property and keep the site clean

Communicate well

  • We take time to communicate with clients, supervisors, and other tradespeople
  • We’re available on the phone or return calls promptly

Take ownership

  • When we achieve excellence, we’re proud of it and celebrate it
  • If we don’t achieve excellence we discuss it, fix it and do things differently next time
  • We honour our commitments despite the setbacks we face